Track Order

Q: How long does shipping take?

A: Most orders arrive within 7–15 business days. We take extra care in preparing and packaging each item to ensure it arrives safely and meets our quality standards.

Q: Why does delivery take more than a few days?

A: Every order goes through a thoughtful fulfillment process to ensure quality, consistency, and care. While delivery may take a little longer than you're used to, it's all part of our commitment to providing intentional, well-crafted products never rushed.

Q: Can I track my order?

A: Yes! As soon as your order is shipped, you’ll receive a tracking number via email so you can follow your package from start to finish.

Q: What if my order is delayed?

A: If your order hasn’t arrived after 20 business days, don’t worry just reach out to us at help@sipnstore.com and we’ll make it right.

Q: Do you offer returns or exchanges?

A: We accept returns of unused items within 14 days of delivery. To start a return, just email us with your order number and we’ll guide you through the process.

Q: Is my payment secure?

A: Absolutely. Sip & Store uses encrypted checkout to ensure all your personal and payment information stays safe.

Q: How do I know your products are good quality?

A: Quality is everything to us. Every product is carefully selected and quality-checked to meet our standards for durability, function, and minimalist design.